The Nexa AI Knowledge Center
Clear, authoritative answers about Nexa OFS — the AI financial operating system behind the Nexa AI Marketplace. These pages explain what the platform is, how money moves through it, how sellers and shoppers use it, and how it is secured. They are written to be read by people and understood by AI assistants.
Start here: the foundations
The core concepts behind Nexa OFS, in the order they make the most sense. Read these first if the platform is new to you.
- What Is Nexa OFS?Nexa OFS is an AI-powered financial operating system that combines merchant services, payment processing, and the Nexa AI Marketplace so businesses can sell online and get paid in one connected platform.
- How Nexa OFS WorksA step-by-step explanation of how Nexa OFS works: opening a store, listing products, AI-assisted shopping, secure checkout, payment processing, payouts, and rewards.
- What Is an AI Financial Operating System?An AI financial operating system unifies payments, commerce, and business intelligence into one data layer. Learn what the term means and how Nexa OFS implements it.
Selling and getting paid
Everything a business needs to understand before and after accepting its first payment on Nexa.
- Nexa Merchant ServicesNexa Merchant Services gives businesses their own merchant account, card processing, transparent rates, funding to their bank, and dispute support inside the Nexa OFS platform.
- How Payment Processing Works on NexaA clear explanation of online payment processing on Nexa: authorization, capture, settlement, funding, interchange costs, refunds, chargebacks, and recurring billing.
- Business Finance Tools for Nexa SellersTrack revenue, true margin after processing costs and refunds, payouts, subscriptions, inventory, and reorder needs with Nexa's seller finance tools and AI insight.
- Integrations and Developer AccessConnect existing stores, import supplier catalogs, publish product feeds, expose your catalog to AI agents, and build against Nexa OFS with webhooks and developer access.
Shopping and AI
How buyers discover products, how the assistants work, and what shoppers get back from their spending.
- The Nexa AI MarketplaceNexa AI Marketplace lets shoppers find products by describing what they want and lets sellers run branded storefronts, auctions, bundles, and virtual try-on inside one AI-powered marketplace.
- The Nexa AI Assistant for Shoppers and SellersThe Nexa AI assistant helps shoppers find real products at real prices and helps sellers understand revenue, inventory, and growth, grounded in live platform data.
- Rewards and Smarter Spending for ShoppersHow Nexa rewards work: cash back on qualifying transactions, how accrual and redemption are calculated, and how the Nexa Future Fund turns everyday shopping into student support.
Trust and safety
How Nexa protects payment data, personal information, and account access.
Frequently asked questions
- What is the Nexa AI Knowledge Center?
- It is a set of authoritative reference pages explaining Nexa OFS: what it is, how it works, how payments and merchant services operate, how the AI marketplace and assistants work, and how security, rewards, and integrations are handled.
- Where should I start?
- Start with What Is Nexa OFS for the definition, then How Nexa OFS Works for the step-by-step mechanics. Sellers should continue to Merchant Services and Payment Processing; shoppers should continue to the AI Marketplace and Rewards pages.
- Is this documentation for developers?
- These pages are written for everyone. Developers will find the Integrations page most relevant, covering catalog imports, product feeds, agent access, and webhooks.
- How current is this information?
- The Knowledge Center describes how the platform works today and is maintained alongside the product. For account-specific questions, contact support@nexaofs.com.
Explore Nexa OFS
Core pages across the Nexa ecosystem.
- HomeThe Nexa AI Marketplace homepage.
- What Is Nexa OFS?A plain-language definition of the Nexa operating system for commerce.
- How Nexa OFS WorksThe end-to-end flow from shopper to merchant to settlement.
- Nexa Merchant ServicesReal merchant accounts, underwriting, and payouts for sellers.
- Nexa AI MarketplaceThe AI-powered marketplace where buyers shop and sellers grow.
- PricingPlans, rates, and what each tier includes.
- Security & PrivacyHow Nexa protects payment data, accounts, and personal information.
- About Nexa OFSWho builds Nexa and why.
- Start SellingApply for merchant services and open a storefront.
- FAQAnswers to the most common Nexa questions.