How It Works
From scratch.To your table.
Here's the full breakdown of how we take an order — from browsing today's case to the moment it's boxed for pickup. No shortcuts, no mass production, no mystery ingredients.
1. Browse today's case
Every morning we publish exactly what's baking — with photos, ingredient panels, and dietary flags. What you see is what came out of the oven today.
- Menu refreshes at 6:00 AM
- Filter by vegan, gluten-free, or nut-free
- Live stock counter per item
2. Made from scratch
Doughs are laminated by hand, cold-fermented for 24–72 hours, and portioned into small trays. Real butter, real fruit, real vanilla — no premixes.
- European butter, unbleached flour
- 72-hour cold-ferment croissant dough
- Small batches of 12–40 per tray
3. Boxed & tagged
Orders are packed in kraft boxes with wax liners, labeled with your name and pickup window. Fragile items get individual glassine sleeves.
- Compostable packaging by default
- Care card + ingredient panel included
- Celebration cakes get insulated inserts
4. Pickup or local hand-off
Choose a pickup window at checkout or coordinate a local hand-off. We text you the moment your order is boxed and ready.
- Pickup windows every 30 minutes
- SMS + email confirmation
- Inquire for local delivery availability
Our promise
Freshness promise
If your bake isn't perfect, we remake it or refund it. Every item is baked the day it's sold — no next-day pastry in the case.
Same-day baking
Ovens fire at 5 AM and we bake in waves until 3 PM. When today's tray sells out, we don't restock from a freezer.
Catering-ready
For events of 12+, our catering builder handles allergen sheets, platter counts, and setup notes — send a brief and we'll return a plan.
Common questions
＋How far in advance should I order?
For the daily case, order the morning of. For custom cakes and catering, 48–72 hours is ideal — rush windows exist but slots are limited.
＋Do you list every ingredient?
Yes. Each product page has the full ingredient panel and allergen flags. Nut-free items are handled on dedicated boards each morning.
＋Can I request a custom bake?
Absolutely. Message us through the storefront with your occasion, portion count, and dietary needs — we'll return a proposal within one business day.
＋How do refunds work?
If a bake doesn't meet expectations, message us within 24 hours. We refund or remake — no receipt gymnastics.